To give you the best possible service Entomed MedTech AB
has a well equipped workshop with high end calibration instruments, and other
measuring device. We have couplers for all kind of transducers used for hearing
test of all kind. We also have measuring device for ECG, Suction Pumps, Blood
Pressure meters, Weighing Scales and other equipment used in the healthcare.
What services can we offer?
- Calibration with high end calibration
instruments. We calibrate the equipment at an Accredited National
Laboratory according to the recommendations from the manufacturer, and the
requirements in the standards
- The traceability this gives ensures
the quality of the calibration.
- Preventive maintenance
- By having your instruments
checked/validated in respect of function and performance you ensure that you
have equipment safe to use both for yourself and your clients/patients. You
also ensure that the test results are correct. Some of that control can be
performed by yourself on a daily or weekly basis to have a rough control of
the instrument. The yearly control however has to be performed by a
"Competent laboratory" as it is expressed in the standard. The standard also
has requirements for the environment where this yearly control is performed
in respect of humidity, temperature, air pressure and background noise. This
also mean that in many cases it is not possible to perform a calibration at
the customers site since the control of the environment often shows that at
least one or two of the requirements are not possible to fulfil.
- "Send-in" service
- When you have a malfunction you will
have to send the instrument to us, or your local service facility. This is
due to the fact that all electronic equipment is sensitive for ESD (Electro
Static Discharge), which can destroy the electronic components inside. When
there is a need to open up the instrument case it must be done in an ESD
safe environment, and that is not possible to arrange at a customers site.
When having your instrument in for some kind of repair we also perform a
full calibration to ensure that the malfunction, and the parts replaced to
correct it, doesn't have any impact on the calibration and performance of
the instrument. When returning the instrument to you we always include a
service report and a calibration report for your files.
- "On site" service
- Since we are active in Sweden we don't
offer "On site" service outside of Sweden, mainly due to the high travel
cost. For international customers we primarily recommend you to contact the
local Entomed distributor. If in doubt who your local distributor is, don't
hesitate to contact us with your name and location, and we will provide the
name and contact to your local distributor.